At DreamTests, we value your business and strive to provide you with the best educational resources. However, we understand that there may be situations where you need to cancel a purchase or service. This Cancellation Policy outlines the terms and conditions under which cancellations are accepted and the process for requesting a cancellation.

1. Eligibility for Cancellations

• Digital Products: Due to the nature of our digital products, including mock exams and educational materials, cancellations are generally not permitted once the purchase has been completed. Once access to the digital content has been granted, the sale is considered final.

• Subscription Services: If you have subscribed to a recurring service on Dreamtests, you may cancel your subscription at any time. Please note that cancellations of subscriptions will take effect at the end of the current billing cycle. You will continue to have access to the service until the end of the billing period, but no further charges will be made.

2. Cancellation Request Process

If you are eligible to request a cancellation, please follow the steps below:

• Contact Support: Send an email to support@Dreamtests with the subject line "Cancellation Request." In your email, please include:

  • Your full name and account details
  • The order number or subscription ID
  • A detailed explanation of the reason for your cancellation request

• Evaluation of Request: Upon receiving your cancellation request, our support team will review the details and may request additional information if necessary. We aim to respond to all cancellation requests within 5 business days.

• Subscription Cancellations: If you are canceling a subscription, your cancellation will take effect at the end of the current billing cycle. You will receive a confirmation email once the cancellation has been processed.

3. Non-Cancellable Situations

Cancellations will not be accepted under the following circumstances:

• Completed Purchases: Once you have purchased and accessed a digital product, the transaction is considered final, and no cancellations will be permitted.
• Promotional Offers: Cancellations are not permitted for products or services purchased during promotional periods or with discount codes unless explicitly stated otherwise in the promotion's terms.
• Violation of Terms: If you violate our Terms of Service, including but not limited to unauthorized sharing or misuse of purchased products, you will not be entitled to cancel your order or subscription.

4. Impact of Cancellations

• Access to Services: Upon the effective date of your cancellation, your access to the relevant product or service will be terminated. For subscriptions, access will be terminated at the end of the current billing cycle.
• No Refunds: Unless otherwise stated in our Refund Policy, cancellations do not entitle you to a refund. Please review our Refund Policy for more details.

5. Changes to This Cancellation Policy

Dreamtests reserves the right to modify or update this Cancellation Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed of any updates.

6. Contact Us

If you have any questions or concerns about this Cancellation Policy or need assistance with a cancellation request, please contact us at:

• Email: rebatesoftpay@gmail.com

Thank you for choosing Dreamtests. We are committed to providing quality educational resources and will do our best to address any concerns you may have.